You have probably made a purchase before. After making the purchase, you found some concerns you wanted the company to fix. But when you send your feedback, the company responds in an unexpected way.
One disabled cannabis customer found this out the hard way.
During the week, a disgruntled disabled cannabis customer made a purchase from Kandy Boy, an online cannabis retailer that has found a way to ship real THC gummies to all 50 states. After receiving her items, she sent the company a review. Here is the review shared via a tweet.
At first sight, this looks like a legitimate question seeking a simple answer. But the response will shock you. Here is how the retailer responded
You probably got mad at reading “poor” and “piece of shit”. Who says that to an innocent disabled customer? Wouldn’t a simple, “We do/don’t offer discounts for…,” been enough?
Why did it have to be this disabled client with a veteran husband? Just give her another discount already!
Another discount? Yes.
When you look deeper into this exchange between customer and company, you notice a couple of things.
Disabled Karen reviewed the company with 3-stars and in their review left this question as a comment. There is nothing wrong with a customer reviewing a company whichever way they choose but here is the kicker.
Imagine you purchased a product that was delivered to you. When it arrived it was so bad that you chose to leave a bad review while asking for a discount. Makes sense? It doesn’t.
Last time I checked, when you don’t like a product, you give it bad review and forget about it. Asking about discounts isn’t how you show you were disgruntled by their product and service.
And if you are asking about discounts, you want to buy more in the future. A product you want to buy again cannot be as shitty as 3-stars. Unless you love shitty products? You piece of shit! 😅
A tweet in the thread further accused Kandy Boy of mistreating veterans and the disabled.
Is this the reality of Kandy Boy? Why haven’t we seen more of this from this terrible business that has no regard for our veterans and disabled?
Shame on them! Shame on…them? Let’s dig further?
When you visit the Kandy Boy website, you will notice a couple of things. One of their major philanthropy projects is providing support to the Last Prisoner Project. What’s that about?
Over 40,000 people are locked up in America’s prison system for non-violent cannabis crimes. Every month, Kandy Boy donates toward helping free these people.
Sick! Sick! And terrible cannabis company for helping these people! They are definitely not poor and in a shitty circumstance.
But wait! There’s more.
Kandy Boy was accused of not caring for veterans. If that were true, why do they have a 15% discount with the code VETS15 on their website?
So they are doing something to assist vets but what about the poor people they are offending like in the tweet?
Kandy Boy offers another discount catering to poor and disabled people. They have a low-income and disabled people program. Using the code LIProgram20, you can enjoy a 20% discount.
All a customer has to do to access these discounts is email info@kandyboy.com explaining their situation or present their military ID. Crazy, huh?
This must be a sinister tactic by Kandy Boy to make Veterans and the disabled look even more poor and like pieces of shit.
“But, but, why didn’t they simply direct the lady to these discounts? Why call her names?”
On reading further in the thread, you will discover some interesting information from our innocent disabled lady…with a veteran husband. Here is an interesting tweet.
Our innocent disabled Karen…with a veteran husband, had already received a 25% discount! This discount is higher than both discounts we mentioned earlier for veterans and low-income and disabled people. But that was not the annoying part.
The annoying part was the audacity to ask for more discounts while leaving a poor review of a company without a reason. Or was there a reason?
What was the intention of the poor review?
If we look at our disabled Karen as innocent, there is nothing to suspect. But if we consider her human with the capability to be cunning…like all of us, then maybe, there was more to that bad review which also asked for discounts and free delivery.
Could she have asked privately by email before making her purchases? Why go public with a bad review after enjoying the maximum discount on the site without any objective criticism?
Do people usually ask about more discounts then give bad reviews? Is that a new trend?
Yes, sure. This is not the kind of response we are used to from our conventional businesses that tolerate bad customers no matter what they do. But should customers be allowed to roam free and manipulate businesses without being told off?
Is the customer always right or can they be wrong? More so, could they be up to no good making them a piece of shit?
Maybe it’s better to call a spade a spade rather than a big spoon?
