Uber was accused of compromising the safety of its drivers and passengers by Transport for London.
On Monday, ride-hailing massive Uber kicked off an enchantment listening to combat a selection to prohibit it from working in London, which is its biggest marketplace with the aid of using a long way in Europe.
Transport for London alleged Uber of putting passengers at risk:
The company is predicted to argue that it has addressed issues raised with the aid of using the nearby delivery regulator, Transport for London (TfL), over the protection of its service. Last year, TfL had stripped Uber of its license for a 2nd time, bringing up a “sample of failures” that had placed passengers at risk. It stated that a glitch in Uber’s structures allowed unauthorized drivers to add their pictures to different motive force bills and fraudulently choose up passengers in at least 14,000 journeys. TfL additionally stated the taxi service has to be banned because of its use of its secretive Greyball software program to keep away from the regulators, in addition to its method of reporting crime. The enchantment is ready to be heard from Monday thru Thursday, at Westminster Magistrates’ Court, however, it’s uncertain whilst a ruling may be made.
Uber trying to re-establish its image:
To reform its image, Uber has replaced its CEO, Travis Kalanick, with Dara Khosrowshahi, who issued an apology to Londoners for the flaws that triggered its license to be revoked. The organization additionally released a marketing campaign to win again its London customers. The company was granted a 15-month license in 2018, after preventing the preliminary ban in court. It finally obtained a two-month license in September 2019. In April, Uber delivered a new system to confirm drivers’ identities thru a combination of facial reputation and human reviewers. Despite now not having a license, the organization remains capable of performing withinside the British capital whilst it appeals to TfL’s modern-day selection. Uber has around 3.5 million customers and 45,000 drivers in London, in which it began out working again in 2012. However, it’s been the difficulty of some of the scandals, from accusations of sexism and bullying on the organization to detrimental operating situations for its drivers.